Avaya Training Courses

Avaya Training Courses

Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking.

Red Education is the Authorised Learning Partner for Avaya in Asia Pacific and delivers all of Avaya’s authorized training in the region.

Our Avaya trainers bring to the classroom decades of extensive experience. All Avaya training courses we deliver consist of Lectures, Labs, and Discussions and are available either in a classroom setting or as virtual live courses.

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Available Avaya Training Courses:

Avaya Aura Session Manager and System Manager Administration (9U00160I)

A 5-day, Instructor Led offer that is designed for individuals responsible for the administration of Avaya Aura® Session Manager and System Manager.

Details and Dates

Avaya Aura Communication Manager Administration Release 6.3 (5U00051I)

This five-day Instructor Led offer is designed for individuals responsible for the administration of Avaya Aura® Communication Manager and those preparing for the ACSS – Avaya Aura® Communication Manager and CM Messaging – Embedded (ACSS-3100) credential.

Details and Dates

Avaya Aura Call Center Elite Implementation and Configuration (5C00091I)

This 4-day course targets Avaya Employees, Customers, Channel Partners and Business Partners with installation and implementation responsibilities. The course provides students with hands-on training on administering a call center using Avaya Aura® Communication Manager.

Details and Dates

Avaya Scopia Solution and Endpoints (5U00130I)

This 5-day class is designed for System Engineers, IT manager and implementers with the responsibility to implement, administer, maintain and troubleshoot the Avaya Scopia Solution. This training course is an overview of the features, benefits and operations of the Avaya Scopia Solution video conferencing product, and it covers the installation and configuration of multiple endpoint solutions.

Details and Dates

Avaya Aura Conferencing Implementation and Support vILT (5U00120V)

This 4-day instructor-led class is designed for individuals responsible for the implementation and support of Avaya Aura® Conferencing and those preparing for the ACSS-Avaya Aura® Conferencing (ACSS-3202) credential.

Details and Dates

Integrating Avaya Midmarket Team Engagement Core Solutions (7730V)

This 5-day class is designed for individuals responsible for the installation and commissioning of Avaya Midmarket core products and those preparing for the ACIS-Avaya Midmarket Team Engagement Solutions credential.

Details and Dates

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