This 5-day Virtual Instructor-Led course is designed for individuals responsible for Administering Avaya Aura® System Manager.
Avaya 72301V – Supporting Avaya Aura® Communications Applications
This 5-day Virtual Instructor-Led course is designed for individuals responsible for the day-to-day troubleshooting and support for Avaya Aura® Communications Applications.
Course Duration
5 Days
Target Audience
This course is intended for students from Avaya Focus Partners who will be supporting Avaya Aura® Communication Applications and preparing for the 72301T online test.
Course Overview
This 5-day Virtual Instructor-Led course is designed for individuals responsible for the day-to-day troubleshooting and support for Avaya Aura® Communications Applications.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 72301X Avaya Aura® Communication Applications Support Certified Exam.
Avaya 72301V – Supporting Avaya Aura® Communications Applications
Course Syllabus
- Module 01 – Lab Familiarization (Exercise)
- Module 02 – Avaya Presence Services (APS) on Avaya Breeze® Platform Review
- Module 03 – Avaya Presence Services (APS) on Avaya Breeze® Platform Testing and Configuration Review (Exercise)
- Module 04 – Avaya Call Park and Page Review
- Module 05 – Avaya Call Park and Page Platform Testing and Configuration Review (Exercise)
- Module 06 – Avaya Session Border Controller for Enterprise (ASBCE) Review
- Module 07 – Avaya Session Border Controller for Enterprise (ASBCE) Testing and Configuration Review (Exercise)
- Module 08 – Avaya Aura Web Gateway with Spaces Calling Review
- Module 09 – Avaya Aura Web Gateway with Spaces Calling Testing and Configuration Review (Exercise)
- Module 10 – Application Enablement Services (AES) Review
- Module 11 – Application Enablement Services (AES) Testing and Configuration Review (Exercise)
- Module 12 – Branch Survivability Review
- Module 13 – Branch Survivability Testing and Configuration Review (Exercise)
- Module 14 – Avaya Aura® Edge Gateway
- Module 15 – Avaya Presence Services (APS) on Avaya Breeze® Platform Troubleshooting Tools & Techniques
- Module 16 – Avaya Presence Services (APS) on Avaya Breeze® Platform Troubleshooting Tools & Techniques (Exercise)
- Module 17 – Avaya Call Park and Page Troubleshooting Tools & Techniques
- Module 18 – Avaya Call Park and Page Platform Troubleshooting Tools & Techniques (Exercise)
- Module 19 – Avaya Session Border Controller for Enterprise (ASBCE) Troubleshooting Tools & Techniques
- Module 20 – Avaya Session Border Controller for Enterprise (ASBCE) Troubleshooting Tools & Techniques (Exercise)
- Module 21 – Avaya Aura Web Gateway with Spaces Calling Troubleshooting Tools & Techniques
- Module 22 – Avaya Aura Web Gateway with Spaces Calling Troubleshooting Tools & Techniques (Exercise)
- Module 23 – Application Enablement Services (AES) Troubleshooting Tools & Techniques
- Module 24 – Application Enablement Services (AES) Troubleshooting Tools & Techniques (Exercise)
- Module 25 – Branch Survivability Troubleshooting Tools & Techniques
- Module 26 – Branch Survivability Troubleshooting Tools & Techniques (Exercise)
- Module 27 – Avaya Aura® Edge Gateway Troubleshooting Tools & Techniques
- Module 28 – Avaya Aura® Edge Gateway Troubleshooting Tools & Techniques (Demo)
- Module 29 – Avaya Communication Applications Call Flows
- Module 30 – Troubleshooting Avaya Communication Applications Scenarios (Exercises)
- Module 31 – Troubleshooting Avaya Communication Applications Scenarios (Solutions)
Associated Smart Tracks
- Avaya Aura® Communication Applications Support (ACSS-7230)
Your Gateway
Avaya 61132V – Administering Avaya Aura® System Manager
- Course Code: 61132V
- Delivery Mode: ILT, VILT
- Technology: Administration
Avaya 61451V – Administering Avaya Aura® Communication Manager
- Course Code: 61451V
- Delivery Mode: ILT, VILT
- Technology: Administration
This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager.
Avaya 70051V – Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager
- Course Code: 70051V
- Delivery Mode: ILT, VILT
- Technology: Implementation
This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager.
Avaya 70190V – Installing and Supporting Call Management System
- Course Code: 70190V
- Delivery Mode: ILT, VILT
- Technology: Administration
This 3-day Virtual Instructor-Led course is designed for individuals responsible forimplementing and supporting Call Management System.
Avaya 71201V – Integrating Avaya Aura® Core Components
- Course Code: 71201V
- Delivery Mode: ILT, VILT
- Technology: Integration
This 5-day course Virtual Instructor led is intended for technicians who are new to Avaya Aura and will be responsible for the implementation and integration of the Core products in the Avaya Aura Solution.
Avaya 71301V – Integrating Avaya Aura® Communications Applications
- Course Code: 71301V
- Delivery Mode: ILT, VILT
- Technology: Integration
This 5-day Virtual Instructor-Led course is designed for individuals responsible for integrating the Avaya Aura® Communications Applications.
