This 5-day Virtual Instructor-Led course is designed for individuals responsible for Administering Avaya Aura® System Manager.
Avaya 70190V – Installing and Supporting Call Management System
This 3-day Virtual Instructor-Led course is designed for individuals responsible forimplementing and supporting Call Management System.
Course Duration
3 Days
Target Audience
This course is recommended for students preparing to take the 70190T-Installing and Supporting Call Management System Test.
Course Overview
This 3-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Call Management System.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 70190T-Installing and Supporting Call Management System Test.
Key Learning Objectives
- Identify Call Management System supported hardware platforms and backup devices
- Explain the requirements for platform and CUE upgrades
- Explain the requirements for platform and CUE upgrades
- Establish network connectivity to the Avaya Aura® Communication Manager
- Prepare the system for production and customer handoff
- Understand LDAP integration with CMS
- Schedule and perform cutover tasks
- Complete the initial administration
- Perform maintenance and troubleshooting procedure
Avaya 70190V – Installing and Supporting Call Management System
Course Syllabus
- Module 01 – Call Management System Overview
- Module 02 – Virtualized Environment Architecture Overview
- Module 03 – Preliminary CM Configurations and CMS OVA Deployment
- Module 04 – Exercise: Connect to Avaya CMS Lab
- Module 05 – Exercise: Preliminary CM Configurations Verification
- Module 06 – CMS Client Install, Initial System Installation and CMS Licenses installation
- Module 07 – Exercise: Installing CMS Client and Setting up CMS Initial System Installation Procedure
- Module 08 – Exercise: Administer CMS Licenses on CMS Server
- Module 09 – Avaya CMS and Communication Manager Connections Administration
- Module 10 – Exercise: Administer the CMS Link on Communication Manager
- Module 11 – CMS Backup Options and Setup CMS System
- Module 12 – Exercise: Administering NFS Backup options on CMS Server
- Module 13 – Exercise: Setup the CMS System
- Module 14 – Exercise: Perform a System Backup of the Newly Provisioned CMS
- Module 15 – CMS CutOver
- Module 16 – Exercise: Administer CMS Using the CMS Supervisor Client Application
- Module 17 – Exercise: Create a Timetable to Schedule a Nightly Backup
- Module 18 – Exercise: Launch the CMS Supervisor Web
- Module 19 – Optional Installation
- Module 20 – Exercise: LDAP Integration
- Module 21 – Call Management System Upgrade Options
- Module 22 – Exercise: CMS Upgrade
- Module 23 – CMS Maintenance and Troubleshooting
- Module 24 – Exercise: Perform CMS Maintenance Routines and Basic Troubleshooting
- Module 25 – Exercise: Running CMS Setup from a Flat File (Optional)
Associated Smart Tracks
- Avaya Call Management System Technical Associate (ASTA-9090)
- Avaya Aura® Call Center Elite Support (ACSS-7492)
- Avaya Aura® Call Center Elite Implement (ACIS-7392)
Your Gateway
Avaya 61132V – Administering Avaya Aura® System Manager
- Course Code: 61132V
- Delivery Mode: ILT, VILT
- Technology: Administration
Avaya 61451V – Administering Avaya Aura® Communication Manager
- Course Code: 61451V
- Delivery Mode: ILT, VILT
- Technology: Administration
This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager.
Avaya 70051V – Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager
- Course Code: 70051V
- Delivery Mode: ILT, VILT
- Technology: Implementation
This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager.
Avaya 71201V – Integrating Avaya Aura® Core Components
- Course Code: 71201V
- Delivery Mode: ILT, VILT
- Technology: Integration
This 5-day course Virtual Instructor led is intended for technicians who are new to Avaya Aura and will be responsible for the implementation and integration of the Core products in the Avaya Aura Solution.
Avaya 71301V – Integrating Avaya Aura® Communications Applications
- Course Code: 71301V
- Delivery Mode: ILT, VILT
- Technology: Integration
This 5-day Virtual Instructor-Led course is designed for individuals responsible for integrating the Avaya Aura® Communications Applications.
Avaya 71402V – Integrating Avaya Meetings Server
- Course Code: 71402V
- Delivery Mode: ILT, VILT
- Technology: Integration
This 3-day Virtual Instructor-Led course is designed for individuals responsible forIntegrating Avaya Meetings Server Solution.
