Integrating and Supporting Avaya Messaging R11
Course Duration
Target Audience
Prerequisites
Course Overview
This 4-day Virtual Instructor-Led course is designed for individuals responsible for integrating and supporting Avaya Messaging.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 71801X -Avaya Messaging Integration and Maintenance Exam
Key Learning Objectives
- Explain the Avaya Messaging Architecture and Components
- Perform High Availability Server Preparation and Installation
- Execute the Integration with Avaya Aura (TCP and TLS)
- Summarize the Avaya Messaging platform and operating system requirements
- Perform Server Configuration and Testing
- Configure Avaya Messaging Web Portal
- Execute the Language Pack Installation
- Setup the E-mail Integration
- Practice Maintenance and Troubleshooting routines about Avaya Messaging
Course Syllabus
- Module 01 – Introduction to the Avaya Messaging Solution
- Module 02 – Avaya Messaging Architecture
- Module 03 – Avaya Messaging High Availability
- Module 04 – Avaya Messaging Licensing and Capacities
- Module 05 – Hardware, Software and Network Specifications
- Module 06 – Avaya Messaging Installation Summary, Server Roles and Features
- Module 07 – Connecting to Avaya Learning desktop (Exercise)
- Module 08 – Avaya Messaging Server Preparation (Exercise)
- Module 09 – Web License Manager Installation
- Module 10 – Avaya Messaging software Installation
- Module 11 – Installing the Messaging License (Exercise)
- Module 12 – Avaya Messaging software installation on Windows Server 2019 (Exercise)
- Module 12 – Appendix: Avaya Messaging Backup Consolidated installation walkthrough
- Module 13 – PBX Integration
- Module 14 – PBX Integration on Messaging (Exercise)
- Module 15 – Messaging integration on Avaya Aura (Exercise)
- Module 16 – Preparing Messaging for testing (Exercise)
- Module 17 – Testing Avaya Messaging (Exercise)
- Module 18 – Changing from TCP to TLS (Exercise)
- Module 19 – Avaya Messaging Web Portal
- Module 20 – Avaya Messaging Web Portal (Exercise)
- Module 21 – Language Packs
- Module 22 – Language Pack Installation (Exercise)
- Module 23 – Unified Messaging (Email Integration)
- Module 24 – Email Server Integration (Exercise)
- Module 25 – Bulk Management Tools
- Module 26 – System Manager Integration with Messaging
- Module 27 – Avaya Messaging Maintenance & Troubleshooting
- Module 28 – Avaya Messaging Maintenance and Troubleshooting (Exercise)
- Module 29 – Bulk Management Tools (Optional Exercise)
- Module 30 – System Manager Integration with Avaya Messaging (Optional Exercise)
Associated Smart Tracks
- Avaya Messaging Support (ACSS-7180)
- Avaya Aura® Communication Applications Implement (ACIS-7130)
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