70051V - Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager
This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.This course is recommended for students preparing to take the 33140X-Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam.
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10Jun1 week, weekdays 12:30 PM - 8:30 PMVirtual - India
Sessions
Session 1
Mon 10 Jun 12:30 - Mon 10 Jun 20:30Virtual - IndiaSession 2
Tue 11 Jun 12:30 - Tue 11 Jun 20:30Virtual - IndiaSession 3
Wed 12 Jun 12:30 - Wed 12 Jun 20:30Virtual - IndiaSession 4
Thu 13 Jun 12:30 - Thu 13 Jun 20:30Virtual - IndiaSession 5
Fri 14 Jun 12:30 - Fri 14 Jun 20:30Virtual - India- ₹287,339.00 excl. GST
Description
- Identify the function of each component and how they are integrated in a contact center environment
- Describe the basic system architecture of Avaya Aura® Experience Portal
- Identify and describe the function of Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
- Integrate and install Avaya Aura® Experience Portal with communication infrastructure
- Identify the pre-installation requirements for Avaya Aura® Experience Portal
- Perform a system backup
- Maintain and troubleshoot Avaya Aura® Experience Portal, Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
