61451V - Administering Avaya Aura® Communication Manager
This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
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13May1 week, weekdays 12:30 PM - 8:30 PMVirtual - India
Sessions
Session 1
Mon 13 May 12:30 - Mon 13 May 20:30Virtual - IndiaSession 2
Tue 14 May 12:30 - Tue 14 May 20:30Virtual - IndiaSession 3
Wed 15 May 12:30 - Wed 15 May 20:30Virtual - IndiaSession 4
Thu 16 May 12:30 - Thu 16 May 20:30Virtual - IndiaSession 5
Fri 17 May 12:30 - Fri 17 May 20:30Virtual - India- ₹287,527.00 excl. GST
Description
- Explainthe role of Communication Manager (CM) in the Avaya Aura® core
- Describe the role of System Manager for administering Communication Manager
- Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
- Explain the Class of Restriction (COR) and Class of Service (COS) features
- Define CM Call Treatment options such as Call Coverage and Call Forward
- Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
- Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
- Define CM announcements and create a Meet-me Conference Bridge
- Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
- Perform Basic CM maintenance and troubleshooting
