Avaya 74150V - Integrating Avaya Oceana® Core and Workspaces
This 5-day course is designed for individuals responsible for implementing and integrating Avaya Oceana® Core and Workspaces. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing for the 74950X — Avaya Oceana® Solution Integration Exam.
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Description
- Describing Avaya Oceana® Architecture
- Deploying the core Avaya Breeze™ snap-ins and clusters
- Deploying Engagement Designer Workflow
- Verifying Avaya Oceana® Deployment
- Administering Avaya Oceana® using Avaya Control Manager
- Verifying voice contacts using Avaya Oceana® Workspaces
- Integrating Avaya Workspaces and configuring its channels
- Deploying the Omnichannel Database Windows Server
Prerequisites
- 71200V, Integrating Avaya Aura® Core Components
- 70160W, Avaya Breeze™ Implementation and Support
- 21160W, Avaya Oceana® Fundamentals
- 70920W, Installing Avaya Control Manager R8 for Enterprise and Cloud Service Providers
