78201V - Supporting IP Office™ Platform Release 11
This 2-day Virtual Instructor-Led course is designed for individuals responsible for supporting the Avaya IP Office™ Platform solution. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
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Description
- Review the hardware and software components of an IP Office Platform solution
- Introduce security administration processes to secure the IP Office Platfom
- Introduce the upgrade procedures for the IP Office Platform
- Identify the processes to backup and restore the solution
- Introduce the tools available to troubleshoot the IP Office Platform
- Identify and prepare log files for troubleshooting analyses
- Practice what you learnt and use the knowledgebase articles to solve issues
