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72201V - Supporting Avaya Aura® Core Components

This five-day Virtual Instructor Led course is designed for Avaya Associates, Partners, and Customer technicians who are responsible for the day-to-day troubleshooting and support of the Avaya Aura Core products. The Core products include Avaya Aura® System Manager, Avaya Aura® Session Manager, Avaya Aura® Communication Manager, Avaya Aura® Media Server and Avaya Aura® Devices Services.

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  • 02
    Sep
    1 week, weekdays, 9:00 AM - 5:00 PM
    Virtual - AUS
    Session information
    Sessions
    Session 1
    Mon 02 Sep 09:00 - Mon 02 Sep 17:00
    Virtual - AUS
    Session 2
    Tue 03 Sep 09:00 - Tue 03 Sep 17:00
    Virtual - AUS
    Session 3
    Wed 04 Sep 09:00 - Wed 04 Sep 17:00
    Virtual - AUS
    Session 4
    Thu 05 Sep 09:00 - Thu 05 Sep 17:00
    Virtual - AUS
    Session 5
    Fri 06 Sep 09:00 - Fri 06 Sep 17:00
    Virtual - AUS
    • $7,500.00 excl. GST

Description

  • Identify the components of the Avaya Aura® Core Architecture
  • Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core
  • Describe fundamental voice network processes and standards
  • Use appropriate tools to validate system status and collect system and network data
  • Diagram call and message flows
  • Use the lessons learnt in this course to isolate issues and/or present a package of information to assist the next level of support

Datasheets

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