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70190V - Installing and Supporting Call Management System

This 3-day Virtual Instructor-Led course is designed for individuals responsible forimplementing and supporting Call Management System. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

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  • 25
    Mar
    3 days, Mon, Tue & Wed 9:00 AM – 5:00 PM
    Virtual - AUS
    Session information
    Sessions
    Session 1
    Mon 25 Mar 09:00 - Mon 25 Mar 17:00
    Virtual - AUS
    Session 2
    Tue 26 Mar 09:00 - Tue 26 Mar 17:00
    Virtual - AUS
    Session 3
    Wed 27 Mar 09:00 - Wed 27 Mar 17:00
    Virtual - AUS
    • $3,140.00 excl. GST

Description

  • Identify Call Management System supported hardware platforms and backup devices
  • Explain the requirements for platform and CUE upgrades
  • Explain the requirements for platform and CUE upgrades
  • Establish network connectivity to the Avaya Aura® Communication Manager
  • Prepare the system for production and customer handoff
  • Understand LDAP integration with CMS
  • Schedule and perform cutover tasks
  • Complete the initial administration
  • Perform maintenance and troubleshooting procedures

Datasheets

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