61451V - Administering Avaya Aura® Communication Manager
This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
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20May1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PMVirtual - AUS
Sessions
Session 1
Mon 20 May 09:00 - Mon 20 May 17:00Virtual - AUSSession 2
Tue 21 May 09:00 - Tue 21 May 17:00Virtual - AUSSession 3
Wed 22 May 09:00 - Wed 22 May 17:00Virtual - AUSSession 4
Thu 23 May 09:00 - Thu 23 May 17:00Virtual - AUSSession 5
Fri 24 May 09:00 - Fri 24 May 17:00Virtual - AUS- $5,234.00 excl. GST
Description
- Explainthe role of Communication Manager (CM) in the Avaya Aura® core
- Describe the role of System Manager for administering Communication Manager
- Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
- Explain the Class of Restriction (COR) and Class of Service (COS) features
- Define CM Call Treatment options such as Call Coverage and Call Forward
- Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
- Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
- Define CM announcements and create a Meet-me Conference Bridge
- Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
- Perform Basic CM maintenance and troubleshooting
