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61451V - Administering Avaya Aura® Communication Manager

This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

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  • 06
    May
    1 week, weekdays 9:00 AM - 5:00 PM
    Virtual - CET
    Session information
    Sessions
    Session 1
    Mon 06 May 09:00 - Mon 06 May 17:00
    Virtual - CET
    Session 2
    Tue 07 May 09:00 - Tue 07 May 17:00
    Virtual - CET
    Session 3
    Wed 08 May 09:00 - Wed 08 May 17:00
    Virtual - CET
    Session 4
    Thu 09 May 09:00 - Thu 09 May 17:00
    Virtual - CET
    Session 5
    Fri 10 May 09:00 - Fri 10 May 17:00
    Virtual - CET
    • €3,224.00 excl.
    Register
  • 03
    Jun
    1 week, weekdays 9:00 AM - 5:00 PM
    Virtual - CET
    Session information
    Sessions
    Session 1
    Mon 03 Jun 09:00 - Mon 03 Jun 17:00
    Virtual - CET
    Session 2
    Tue 04 Jun 09:00 - Tue 04 Jun 17:00
    Virtual - CET
    Session 3
    Wed 05 Jun 09:00 - Wed 05 Jun 17:00
    Virtual - CET
    Session 4
    Thu 06 Jun 09:00 - Thu 06 Jun 17:00
    Virtual - CET
    Session 5
    Fri 07 Jun 09:00 - Fri 07 Jun 17:00
    Virtual - CET
    • €3,224.00 excl.
    Register

Description

  • Explainthe role of Communication Manager (CM) in the Avaya Aura® core
  • Describe the role of System Manager for administering Communication Manager
  • Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
  • Explain the Class of Restriction (COR) and Class of Service (COS) features
  • Define CM Call Treatment options such as Call Coverage and Call Forward
  • Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
  • Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
  • Define CM announcements and create a Meet-me Conference Bridge
  • Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
  • Perform Basic CM maintenance and troubleshooting

Datasheets

Course Outline

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