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70051V - Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager

This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.This course is recommended for students preparing to take the 33140X-Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam.

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  • 08
    Jul
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 08 Jul 09:00 - Mon 08 Jul 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 09 Jul 09:00 - Tue 09 Jul 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 10 Jul 09:00 - Wed 10 Jul 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 11 Jul 09:00 - Thu 11 Jul 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 12 Jul 09:00 - Fri 12 Jul 17:00
    Virtual US - Central Time Zone
    • $5,000.00 excl. GST
  • 05
    Aug
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 05 Aug 09:00 - Mon 05 Aug 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 06 Aug 09:00 - Tue 06 Aug 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 07 Aug 09:00 - Wed 07 Aug 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 08 Aug 09:00 - Thu 08 Aug 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 09 Aug 09:00 - Fri 09 Aug 17:00
    Virtual US - Central Time Zone
    • $5,000.00 excl. GST
  • 21
    Oct
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 21 Oct 09:00 - Mon 21 Oct 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 22 Oct 09:00 - Tue 22 Oct 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 23 Oct 09:00 - Wed 23 Oct 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 24 Oct 09:00 - Thu 24 Oct 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 25 Oct 09:00 - Fri 25 Oct 17:00
    Virtual US - Central Time Zone
    • $5,000.00 excl. GST

Description

  • Identify the function of each component and how they are integrated in a contact center environment
  • Describe the basic system architecture of Avaya Aura® Experience Portal
  • Identify and describe the function of Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
  • Integrate and install Avaya Aura® Experience Portal with communication infrastructure
  • Identify the pre-installation requirements for Avaya Aura® Experience Portal
  • Perform a system backup
  • Maintain and troubleshoot Avaya Aura® Experience Portal, Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
 

Datasheets

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