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70051V - Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager

This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.This course is recommended for students preparing to take the 33140X-Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam.

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  • 01
    Jul
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 01 Jul 09:00 - Mon 01 Jul 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 02 Jul 09:00 - Tue 02 Jul 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 03 Jul 09:00 - Wed 03 Jul 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 04 Jul 09:00 - Thu 04 Jul 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 05 Jul 09:00 - Fri 05 Jul 17:00
    Virtual US - Central Time Zone
    • $3,500.00 excl. GST
    Register
  • 05
    Aug
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 05 Aug 09:00 - Mon 05 Aug 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 06 Aug 09:00 - Tue 06 Aug 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 07 Aug 09:00 - Wed 07 Aug 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 08 Aug 09:00 - Thu 08 Aug 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 09 Aug 09:00 - Fri 09 Aug 17:00
    Virtual US - Central Time Zone
    • $3,500.00 excl. GST
    Register
  • 02
    Sep
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 02 Sep 09:00 - Mon 02 Sep 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 03 Sep 09:00 - Tue 03 Sep 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 04 Sep 09:00 - Wed 04 Sep 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 05 Sep 09:00 - Thu 05 Sep 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 06 Sep 09:00 - Fri 06 Sep 17:00
    Virtual US - Central Time Zone
    • $3,500.00 excl. GST
    Register

Description

  • Identify the function of each component and how they are integrated in a contact center environment
  • Describe the basic system architecture of Avaya Aura® Experience Portal
  • Identify and describe the function of Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
  • Integrate and install Avaya Aura® Experience Portal with communication infrastructure
  • Identify the pre-installation requirements for Avaya Aura® Experience Portal
  • Perform a system backup
  • Maintain and troubleshoot Avaya Aura® Experience Portal, Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
 

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