Check Point skills gap filled, profitability increased and customer satisfaction improves
- Written by digitalsix
- # Check Point
- # Technology Solutions
share:
Challenges
Our client has a long history of technology innovation and contribution to society. Supporting their customers with Check Point cybersecurity solutions, they were experiencing disjointed training schedules and gaps in skills and knowledge across their security team.
The resulting skills gaps in the managed service team was impacting their ability to dealing with customer security issues. The team needed to refer to the technology provider for support, which was time-consuming and costly.
solutions
We carried out a gap analysis for the client to understand the training needed. We then put together a detailed training plan to address this with a cost-effective and timely training course schedule for the 17 members of security staff requiring support.
outcomes
Profitability increased as the client needed less support from the technology provider helpdesk.
Overall customer satisfaction improved as the team was able to provide a better service and had more time available to develop their skillset, in turn reducing the pressure on their team leaders.
Premium training was delivered on budget, on time and with excellent student feedback.
“
Testimonials
i have recently completed CCNP ENCOR training from RED education.
Instructor Walid Boucenna is very knowledgeable and his teaching method is clear and engaging by using whiteboard to explain every concepts, rather than simply going through slide pack. He is highly responsive to any questions we raised during the course. His expertise made the course easy to follow and very effective. All the agenda items were covered and instructor explained both theory and labs before letting us do the labs to get hands on exposure. I highly recommend this class to anyone looking to advance their skills. It was great experience overall !
Thank you for providing valuable materials and labs.
I have completed EDU 260, EDU 262 and EDU 380, and I found them extremely informative and insightful. The content was well structured and greatly enhanced my understanding. Thank you for providing such valuable materials and labs.
Great course!
Great course! Was not sure what to expect, but Brian went above and beyond. He was very knowledgeable on the subject and clarified any information that students did not understand from the manual. It was easy to relate to the subject with Brian at the helm. Took time to come into break out sessions and assist when needed. Overall, a course that is worth your time!
I would recommend Red Education.
This was the first time taking a Red Education course, and it has exceeded my expectations. I really enjoyed the instructors who gave us excellent sights into the course material. Over all I would recommend Red Education.
A big thank you to Red Education
I want to sincerely appreciate Mr. Attique Bhatti for being an outstanding training instructor. His deep knowledge, engaging teaching style, and patience made the entire learning experience not only valuable but truly enjoyable. Every session was insightful, and his ability to simplify complex concepts made a lasting impact.
A big thank you as well to Red Education for providing such a well-structured and professional training environment. The support and resources throughout the course were exceptional.
Class is very interactive
The training was exceptionally well-structured and engaging, with clear explanations and practical examples that made the concepts easily understandable. Very good and professional trainer I enjoyed and found this course most helpful Thank you.
One of the best trainings i have ever attended
With only a little prior experience in Firewall management, this training helped me to gain lot of confidence and knowledge to support NGFW. Attique Bhatt, the instructor clearly explained all the concepts and cleared all the doubts which we came across.
Highly recommend to deepen their IT knowledge
I recently completed the Palo Alto Networks EDU-210 course with Dr. Philip Cao, and I was thoroughly impressed! The training materials were detailed and well-structured, with clear, step-by-step LAB instructions that made hands-on learning a breeze. Dr. Cao’s presentation was engaging, comprehensive, and packed with valuable insights. Highly recommend this course for anyone looking to deepen their IT knowledge!
outstanding learning experience
I have just completed a four-day course on Avaya IP Office Release 12 with Red Education, and it was an outstanding learning experience. The training was well-structured, comprehensive, and delivered in a way that made complex concepts easy to understand. The instructor “Keshav Gupta” was knowledgeable, engaging, and always ready to answer questions, ensuring that everyone grasped the material effectively. The hands-on practice sessions were especially valuable, allowing me to apply what I learned in real-world scenarios. Whether you’re new to Avaya IP Office or looking to deepen your expertise, I highly recommend this course—it exceeded my expectations!
Looking forward to more trainings with Red Education
I learned a lot from the Palo Alto 210 training provided by Red Education. Our instruction – Carlos Machado did well in sharing his knowledge and answering the questions. Looking forward to more trainings with Red Education.
“
More case studies
See how Red Education has empowered IT professionals and organisations worldwide. From career advancements to business transformations, our success stories showcase the real-world impact of expert-led training and professional development.
- # Palo Alto Networks
- # IT Services & Consulting
SASE Sales to Delivery Readiness with Prisma Access SSE Training
- # Check Point
- # Aviation
Strengthening Check Point Administration to Secure Aviation Operations
- # Palo Alto Networks
- # Telecommunications
Preparing for a Major Network Transition: Building Firewall Confidence Ahead of Deployment
- # Palo Alto Networks
- # Telecommunications
Fast-Tracked Security Automation Training for a Telecommunications Provider
- # Palo Alto Networks
- # IT Services & Consulting
Accelerated Upskilling for Prisma Access SSE Delivery
- # F5
- # IT Services & Consulting
Strengthening F5 Hong Kong Partner Capability with Focused APM Training
Tailored Avaya Training for a Government Agency: Delivering Under Pressure
High-impact Fortinet training at scale for a global IT leader
- # Palo Alto Networks
- # Retail
How Chemist Warehouse transformed its security operations with Palo Alto Networks XSIAM training
- # Fortinet
- # Banking and Finance