Tsung Chung is a Senior Trainer/Consultant with Red Education, with over 20 years’ experience in IT, and 10 years’ experience with the Avaya solution range. Chung is one of the most experienced Avaya practitioners in Asia Pacific, and he is an absolute expert on Avaya Aura, Contact Centre, IP Office and a wide variety of other Avaya technologies.
Based in Sydney, Chung is a certified instructor, retaining all the qualifications required to deliver training and consulting services across dozens of technologies in the Avaya range. Chung also has a wide variety of exposure to other technologies that operate adjacent to Avaya solutions to provide a well-rounded solutions knowledge transfer, whether it be in a training or consulting capacity. Chung is fluent in English and Mandarin.
Like all Red Education Trainers, Chung is part of a global community of certified instructors, who have access to every level of technical detail at the same level as the vendor to ensure that course attendees have an outstanding learning experience.