Red Education
Knowledge Hub
Dive into our comprehensive Knowedge Hub, where you’ll find valuable blogs, real-world case studies, detailed course information, and expert support. Whether you’re seeking industry insights, success stories, or guidance on your learning journey, this hub is your go-to destination for all things training and development.
Transforming Careers & Businesses in IT.
See how Red Education has empowered IT professionals and organisations worldwide. From career advancements to business transformations, our success stories showcase the real-world impact of expert-led training and professional development.
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Transforming Careers &
Businesses in Information
technology.
See how Red Education has empowered IT professionals and organisations worldwide. From career advancements to business transformations, our success stories showcase the real-world impact of expert-led training and professional development.
Tailored Avaya Training for a Government Agency: Delivering Under Pressure
High-impact Fortinet training at scale for a global IT leader
- # Palo Alto Networks
- # Retail
How Chemist Warehouse transformed its security operations with Palo Alto Networks XSIAM training
- # Fortinet
- # Banking and Finance
When Timing is Critical: Delivering Fortinet Skills on Schedule
- # CyberArk
- # IT Services & Consulting
Empowering Digital Security: Closing the Skills Gap in Privileged Access Management
- # F5
- # Banking and Finance
Enhancing F5 BIG-IP Platform Capabilities with iRules Training
- # CISCO
- # Mining
Building Core Cisco Skills in a Global Mining Giant
- # EPI
- # Construction
Accredited data centre training for a large scale construction client
- # Palo Alto Networks
- # Marketing & advertising
Training Drives Successful SD-WAN Integration for Media Company
- # F5
- # IT Services & Consulting
Hong Kong system integrator invests in f5 upskilling for new team with Red Education
stories & Insights from Industry Experts
Stay ahead with the latest trends, tips, and updates in cybersecurity, networking, and IT training. Our stories & insights deliver expert guidance to help you grow your knowledge and skills.
- # Palo Alto Networks
Fast-Track Your Palo Alto Skills: A Guide for Engineers on a Deadline
- # Certifications, Palo Alto Firewall Training, Uncategorized
Top 7 Cloud Security Threats Your Firewall Can’t Stop (And How Netskope Does)
- # Certifications, Cisco
The CISO’s Playbook: A Unified Security Strategy for the Modern Hybrid Workplace
- # Palo Alto Networks
Just Deployed Palo Alto? A 5-Step Training Plan for a Successful Rollout
- # News
Red Education is 20: Daniel Storey Reflects on Two Decades of Building a Global Business
- # News
Announcing the Red Education Women in Cybersecurity Training Scholarship 2025 Winners
- # News
Red Education expands with new offices in the United States
- # Avaya, Certifications
Updated Course: Administering Avaya Aura® System Manager (61132V)
- # Certifications, Palo Alto Networks
Is Your Firewall Obsolete? How Palo Alto Training for Prisma SASE Secures the Modern Workforce
- # Certifications
Cracking the Code: 5 Common Mistakes to Avoid When Preparing for the PCNSE Exam
find the course that is right for you.
Not sure which course suits your needs? Our Courses Explained section breaks down each training option, covering key topics, learning outcomes, and certification details. Explore your options and choose the right path to advance your skills.
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Testimonials
i have recently completed CCNP ENCOR training from RED education.
Instructor Walid Boucenna is very knowledgeable and his teaching method is clear and engaging by using whiteboard to explain every concepts, rather than simply going through slide pack. He is highly responsive to any questions we raised during the course. His expertise made the course easy to follow and very effective. All the agenda items were covered and instructor explained both theory and labs before letting us do the labs to get hands on exposure. I highly recommend this class to anyone looking to advance their skills. It was great experience overall !
Thank you for providing valuable materials and labs.
I have completed EDU 260, EDU 262 and EDU 380, and I found them extremely informative and insightful. The content was well structured and greatly enhanced my understanding. Thank you for providing such valuable materials and labs.
Great course!
Great course! Was not sure what to expect, but Brian went above and beyond. He was very knowledgeable on the subject and clarified any information that students did not understand from the manual. It was easy to relate to the subject with Brian at the helm. Took time to come into break out sessions and assist when needed. Overall, a course that is worth your time!
I would recommend Red Education.
This was the first time taking a Red Education course, and it has exceeded my expectations. I really enjoyed the instructors who gave us excellent sights into the course material. Over all I would recommend Red Education.
A big thank you to Red Education
I want to sincerely appreciate Mr. Attique Bhatti for being an outstanding training instructor. His deep knowledge, engaging teaching style, and patience made the entire learning experience not only valuable but truly enjoyable. Every session was insightful, and his ability to simplify complex concepts made a lasting impact.
A big thank you as well to Red Education for providing such a well-structured and professional training environment. The support and resources throughout the course were exceptional.
Class is very interactive
The training was exceptionally well-structured and engaging, with clear explanations and practical examples that made the concepts easily understandable. Very good and professional trainer I enjoyed and found this course most helpful Thank you.
One of the best trainings i have ever attended
With only a little prior experience in Firewall management, this training helped me to gain lot of confidence and knowledge to support NGFW. Attique Bhatt, the instructor clearly explained all the concepts and cleared all the doubts which we came across.
Highly recommend to deepen their IT knowledge
I recently completed the Palo Alto Networks EDU-210 course with Dr. Philip Cao, and I was thoroughly impressed! The training materials were detailed and well-structured, with clear, step-by-step LAB instructions that made hands-on learning a breeze. Dr. Cao’s presentation was engaging, comprehensive, and packed with valuable insights. Highly recommend this course for anyone looking to deepen their IT knowledge!
outstanding learning experience
I have just completed a four-day course on Avaya IP Office Release 12 with Red Education, and it was an outstanding learning experience. The training was well-structured, comprehensive, and delivered in a way that made complex concepts easy to understand. The instructor “Keshav Gupta” was knowledgeable, engaging, and always ready to answer questions, ensuring that everyone grasped the material effectively. The hands-on practice sessions were especially valuable, allowing me to apply what I learned in real-world scenarios. Whether you’re new to Avaya IP Office or looking to deepen your expertise, I highly recommend this course—it exceeded my expectations!
Looking forward to more trainings with Red Education
I learned a lot from the Palo Alto 210 training provided by Red Education. Our instruction – Carlos Machado did well in sharing his knowledge and answering the questions. Looking forward to more trainings with Red Education.
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need support? we answer all your pressing questions.
Got questions? We’ve got the answers. Browse our FAQs to learn more about course enrolment, certifications, payment options, and more. If you need further assistance, our team is here to help!
Can Training Credits be used for any Palo Alto Networks authorized class?
Training Credits are redeemable for 12 months by all employees within an organization for any open enrolment, private/onsite course, or virtual event offered by participating Palo Alto Networks ATPs. Training Credits can also be redeemed for Pearson VUE certification exam vouchers.
Will Training Credits be available on the standard Palo Alto Networks pricelist?
Yes. Palo Alto Networks has created a part number for selling Training Credit in $100-dollar increments. The part number is the following: PAN-EDU-TRAINING-100
In what currencies are the Training Credits sold?
Training Credits are sold only in US dollars (USD).
Are Training Credits sold by course days or by course name?
Training Credits are sold only by dollar amount. However, if you are unsure of how many Training Credit’s your customer will need for their desired training please reach out to your Red Education Account Manager directly or by using the following contact information – +1800 656 0689 or via email at [email protected]
Can an end-user purchase Training Credits?
Yes. End users can purchase Training Credits from either a reseller or distributor in the same way products and services are ordered today. If your ATP is registered with Palo Alto Networks Next Wave or Managed Security Service Provider (MSSP) programs you can sell your customers Training Credits.
How will the end-user receive the Training Credits code from Palo Alto Networks?
All Training Credits orders must contain end-user—and all other points of sale—information on the sales order. Once the sales order is processed through Palo Alto Networks order management system, Education Services receives a copy of the order and provides a Training Credits code, expiration date, and end-user redemption instructions to the distributor, reseller, or Palo Alto Networks account manager via e-mail. It is the responsibility of the distributor, reseller, or account manager to notify the customer of this information. The end-user must then select Training Credits as the method of payment and provide the Training Credits code to the ATP when registering for the class.
Do the Training Credits expire?
Yes. Per program rules, Training Credits expire after one year from the purchase date. However, Palo Alto Networks will make exceptions and allowances as necessary to make sure customers are able to redeem the credits they purchase.
Can an end-user pay for a class with a combination of Training Credits and money if the end-user does not have enough Training Credits to cover the full cost of the course?
Yes, Please reach out to your dedicated Red Education Account Manager and they will assist with quoting the additional costs.
Once a customer registers for a class at an ATP, what is the process for verifying that the Training Credits code is valid?
The process is as follows:
- A) The customer books training at the participating ATP using Training Credits
- B) The ATP confirms with the Palo Alto Networks Training Credits Administrator the customer’s Training Credits code as well as the balance on the account (to ensure they have enough to cover the price of the class) by contacting the Training Credits Administrator by email. To verify this transaction the ATP must provide the following information: a. Company: b. Number of Credits that will be consumed: c. Class: d. Dates: e. Training Credits code:
- C) Once confirmed the Training Credits Administrator will flag the balance for consumption by the ATP
- D) After the class is over the ATP will again contact the Training Credits Administrator and confirm consumption
- E) The ATP can then invoice Palo Alto Networks for services delivered.
Note: If an ATP does not verify that the Training Credits are valid, the ATP is in jeopardy of not being reimbursed for those credits if those credits have already been used or dedicated to another ATP.
Will the Training Credits Administrator dedicate the Training Credits code to the ATP once the numbers are verified?
Yes. Once an ATP contacts the Training Credits Administrator and provides the Training Credits code, the Administrator will flag the balance for consumption by that ATP.
How do I contact the Training Credits Administrator?
The Training Credits Administrator can be reached via email at [email protected]
What if the customer decides to attend class at another ATP using the same Training Credits instead of the ATP with whom the customer originally registered?
The original ATP must contact the Training Credits Administrator and confirm that the customer canceled the class and that the ATP will not be submitting an invoice for reimbursement for those Training Credits. The ATP at which the customer will attend the class must follow all defined steps including verifying that these training credits are valid.
When an ATP accepts Training Credits, Will they still receive an e-kit?
Yes. Every learner is required to have a student kit regardless of the method of payment for the seat. Red Education will organize this on the student’s behalf.
What does Palo Alto Networks Education Services do to help promote Training Credits?
Palo Alto Networks Education Services has standardized on and evangelizes Training Credits as the preferred transaction method (and SKU) for training courses. Education Services is fully interlocked with Palo Alto Networks sales teams to promote training and Training Credits and works to include Training Credits into sales of Cybersecurity solutions; includes Training Credits content in sales enablement documents and programs; includes training credits in marketing and promotional campaigns where appropriate; and maintains a web-presence on paloaltonetworks.com for Training Credits.
