72301V - Supporting Avaya Aura® Communications Applications
This 5-day Virtual Instructor-Led course is designed for individuals responsible for the day-to-day troubleshooting and support for Avaya Aura® Communications Applications. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
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Explain the capabilities of the Avaya Aura® Communication Applications products
- Identify common issues and symptoms associated with the Avaya Aura® Communication Applications
- Perform a walk-through of additional case scenarios of a single issue and diagram the call flow
- Analyze, interpret, and resolve issues for the Avaya Aura® Communication Application products