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61451V - Administering Avaya Aura® Communication Manager

This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

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  • 13
    May
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual - ASIA
    Session information
    Sessions
    Session 1
    Mon 13 May 09:00 - Mon 13 May 17:00
    Virtual - ASIA
    Session 2
    Tue 14 May 09:00 - Tue 14 May 17:00
    Virtual - ASIA
    Session 3
    Wed 15 May 09:00 - Wed 15 May 17:00
    Virtual - ASIA
    Session 4
    Thu 16 May 09:00 - Thu 16 May 17:00
    Virtual - ASIA
    Session 5
    Fri 17 May 09:00 - Fri 17 May 17:00
    Virtual - ASIA
    • $3,500.00 excl. GST
  • 24
    Jun
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual - ASIA
    Session information
    Sessions
    Session 1
    Mon 24 Jun 09:00 - Mon 24 Jun 17:00
    Virtual - ASIA
    Session 2
    Tue 25 Jun 09:00 - Tue 25 Jun 17:00
    Virtual - ASIA
    Session 3
    Wed 26 Jun 09:00 - Wed 26 Jun 17:00
    Virtual - ASIA
    Session 4
    Thu 27 Jun 09:00 - Thu 27 Jun 17:00
    Virtual - ASIA
    Session 5
    Fri 28 Jun 09:00 - Fri 28 Jun 17:00
    Virtual - ASIA
    • $3,500.00 excl. GST

Description

  • Explainthe role of Communication Manager (CM) in the Avaya Aura® core
  • Describe the role of System Manager for administering Communication Manager
  • Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
  • Explain the Class of Restriction (COR) and Class of Service (COS) features
  • Define CM Call Treatment options such as Call Coverage and Call Forward
  • Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
  • Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
  • Define CM announcements and create a Meet-me Conference Bridge
  • Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
  • Perform Basic CM maintenance and troubleshooting

Datasheets

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