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70190V - Installing and Supporting Call Management System

This 3-day Virtual Instructor-Led course is designed for individuals responsible forimplementing and supporting Call Management System.Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

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  • 01
    Aug
    3 days, Tue, Wed & Thu 9:00 AM - 5:00 PM
    Virtual - ASIA
    Session information
    Sessions
    Session 1
    Tue 01 Aug 09:00 - Tue 01 Aug 17:00
    Virtual - ASIA
    Session 2
    Wed 02 Aug 09:00 - Wed 02 Aug 17:00
    Virtual - ASIA
    Session 3
    Thu 03 Aug 09:00 - Thu 03 Aug 17:00
    Virtual - ASIA
    • $2,100.00 excl. GST
  • 02
    Oct
    3 days, Mon, Tue & Wed 9:00 AM - 5:00 PM
    Virtual - ASIA
    Session information
    Sessions
    Session 1
    Mon 02 Oct 09:00 - Mon 02 Oct 17:00
    Virtual - ASIA
    Session 2
    Tue 03 Oct 09:00 - Tue 03 Oct 17:00
    Virtual - ASIA
    Session 3
    Wed 04 Oct 09:00 - Wed 04 Oct 17:00
    Virtual - ASIA
    • $2,100.00 excl. GST
  • 27
    Nov
    3 days, Mon, Tue & Wed 9:00 AM - 5:00 PM
    Virtual - ASIA
    Session information
    Sessions
    Session 1
    Mon 27 Nov 09:00 - Mon 27 Nov 17:00
    Virtual - ASIA
    Session 2
    Tue 28 Nov 09:00 - Tue 28 Nov 17:00
    Virtual - ASIA
    Session 3
    Wed 29 Nov 09:00 - Wed 29 Nov 17:00
    Virtual - ASIA
    • $2,100.00 excl. GST

    Description

    • Identify Call Management System supported hardware platforms and backup devices
    • Explain the requirements for platform and CUE upgrades
    • Explain the requirements for platform and CUE upgrades
    • Establish network connectivity to the Avaya Aura® Communication Manager
    • Prepare the system for production and customer handoff
    • Understand LDAP integration with CMS
    • Schedule and perform cutover tasks
    • Complete the initial administration
    • Perform maintenance and troubleshooting procedures

    Datasheets

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