By the end of the course, you should be able to meet the following objectives:
•  Introduce troubleshooting principles and procedures
•  Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the
   vSphere environment
•  Describe the benefits and capabilities of VMware Skyline
•  Explain the purpose of key vSphere log files
•  Identify networking problems based on reported symptoms, validate, and troubleshoot the reported
   problem, identify the root cause, and implement the appropriate resolution
•  Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and
   apply the appropriate resolution to resolve the problem
•  Troubleshoot vSphere cluster failure scenarios and analyze possible causes
•  Diagnose common VMware vSphere® High Availability problems and provide solutions
•  Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure
   scenarios, and select the correct resolution
•  Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection
   problems
•  Troubleshoot performance problems with vSphere components

Certifications
Attending this course meets the training requirement to achieve the following certification:
•  VMware Certified Professional – Data Center Virtualization (VCP-DCV)

Attending this course is also recommended if you aim to achieve the following certification:
•  VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy

This course requires completion of one of the following prerequisites:
•  VMware vSphere: Fast Track [V6.x] or [V7]
•  VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
•  VMware vSphere: Optimize and Scale [V6.x] or [V7]
•  Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended.