By the end of the course, you should be able to meet the following objectives:
•  Introduce troubleshooting principles and procedures
•  Use command-line interfaces, log files, and VMware vSphere® Client™ to diagnose and resolve problems
   in the vSphere environment
•  Describe the benefits and capabilities of VMware Skyline
•  Explain the purpose of key vSphere log files
•  Monitor and analyze key performance indicators for compute, storage, and networking resources for
   VMware ESXi™ hosts
•  Optimize the performance in the vSphere environment, including VMware vCenter Server®
•  Identify networking problems based on reported symptoms, validate, and troubleshoot the reported
   problem, identify the root cause, and implement the appropriate resolution
•  Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and
   apply the appropriate resolution to resolve the problem
•  Troubleshoot vSphere cluster failure scenarios and analyze possible causes
•  Diagnose common VMware vSphere® High Availability problems and provide solutions
•  Identify and validate ESXi host and vCenter Server problems, analyze failure scenarios, and select the
   correct resolution
•  Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection
   problems
•  Troubleshoot performance problems with vSphere components

This course requires completion of one of the following prerequisites:
•  VMware vSphere: Install, Configure, Manage [V7]
•  Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working at the command prompt is highly recommended.