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Avaya 70051V - Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager

This 5-day Virtual Instructor-Led course is designed for individuals responsible for implementing and supporting Avaya Aura® Experience Portal and Proactive Outreach Manager. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.This course is recommended for students preparing to take the 33140X-Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam.

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Course Duration 5 days
Course Price

available sessions

  • 26 January
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 26 Jan 09:00 - Mon 26 Jan 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 27 Jan 09:00 - Tue 27 Jan 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 28 Jan 09:00 - Wed 28 Jan 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 29 Jan 09:00 - Thu 29 Jan 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 30 Jan 09:00 - Fri 30 Jan 17:00
    Virtual US - Central Time Zone
    Keshav Gupta
    • $5,000.00 excl. GST
    • GUARANTEED TO RUN
    Register
  • 23 February
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 23 Feb 09:00 - Mon 23 Feb 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 24 Feb 09:00 - Tue 24 Feb 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 25 Feb 09:00 - Wed 25 Feb 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 26 Feb 09:00 - Thu 26 Feb 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 27 Feb 09:00 - Fri 27 Feb 17:00
    Virtual US - Central Time Zone
    • $5,000.00 excl. GST
    Register
  • 16 March
    1 week, Mon, Tue, Wed, Thu & Fri 9:00 AM – 5:00 PM
    Virtual US - Central Time Zone
    Session information
    Sessions
    Session 1
    Mon 16 Mar 09:00 - Mon 16 Mar 17:00
    Virtual US - Central Time Zone
    Session 2
    Tue 17 Mar 09:00 - Tue 17 Mar 17:00
    Virtual US - Central Time Zone
    Session 3
    Wed 18 Mar 09:00 - Wed 18 Mar 17:00
    Virtual US - Central Time Zone
    Session 4
    Thu 19 Mar 09:00 - Thu 19 Mar 17:00
    Virtual US - Central Time Zone
    Session 5
    Fri 20 Mar 09:00 - Fri 20 Mar 17:00
    Virtual US - Central Time Zone
    • $5,000.00 excl. GST
    Register
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    Description

    • Identify the function of each component and how they are integrated in a contact center environment
    • Describe the basic system architecture of Avaya Aura® Experience Portal
    • Identify and describe the function of Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
    • Integrate and install Avaya Aura® Experience Portal with communication infrastructure
    • Identify the pre-installation requirements for Avaya Aura® Experience Portal
    • Perform a system backup
    • Maintain and troubleshoot Avaya Aura® Experience Portal, Avaya Aura® Orchestration Designer and Avaya Proactive Outreach Manager
     

    Datasheets

    Course Outline

     

    Avaya 70051V - Implementing and Supporting Avaya Experience Portal and Proactive Outreach Manager

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