This virtual instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This virtual instructor led training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite. Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Students have the opportunity to follow and review the training materials at their own pace.
The Avaya Aura Call Center Elite Support is designed to attend with your own equipment such as development PC or Mac.