Avaya Aura® Contact Center Administration (21190C)

This Instructor Led course (ILT) is designed for individuals responsible for the administration of Avaya Aura® Contact Center.

Delivered in a virtual classroom setting with remote access to lab equipment, Avaya Aura® Contact Center Administration consists of a combination of instructor presentations followed by hands-on exercises performed by students. Students will have an opportunity to ask questions and participate in discussions during the lectures and lab exercises.Upon completion students are prepared to complete the Avaya Aura® Contact Center Administration Exam (3312) as a component of the ACSS – Avaya Aura® Contact Center credential.

If our scheduled classes below don’t fit your calendar, you can request for a class to be organised at a date that is convenient for you.

Request a New Class Date

Please request a new date above, or contact Red Education to enquire about scheduled dates.