Course Duration
5 Days
Timezone
(GMT +11:00) Magadan, Solomon Islands, New Caledonia
Region
Australasia
Course Language
English
Course Price
$7,500.00
available sessions
-
09 November, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
Description
The 61452V – Administering Avaya Aura® Communication Manager course introduces you to the administration and basic maintenance of Communication Manager within the Avaya Aura solution. Designed for professionals responsible for day-to-day system management, this five-day virtual instructor-led course combines guided instruction with hands-on lab exercises.
You will learn to manage system features, configure users and endpoints, perform routine administration tasks, and maintain core settings to support stable operations. The course also prepares you for the 61451T Administering Avaya Aura® Communication Manager Specialized Test and equips you to perform effectively as a Communication Manager Administrator.
Key Learning Objectives
- Explain the role of Communication Manager (CM) in the Avaya Aura® core
- Describe the role of System Manager for administering Communication Manager
- Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
- Explain the Class of Restriction (COR) and Class of Service (COS) features
- Define CM Call Treatment options such as Call Coverage and Call Forward
- Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
- Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
- Define CM announcements and create a Meet-me Conference Bridge
- Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
- Perform Basic CM maintenance and troubleshooting
Avaya 61452V, Administering Avaya Aura Communication Manager
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