available sessions
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08 June, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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03 August, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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19 October, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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07 December, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
Description
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Avaya 72302V – Supporting Avaya Aura® Communications Applications
Register NowSimilar courses
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5 Days
Avaya 74601V-Implementing and Supporting Avaya Aura® Call Center Elite
- Price: $5,000.00
- Region: AMERICAS
This virtual instructor-led training provides the opportunity to troubleshoot and support the Avaya Aura• CC Elite. Using theory, demonstrations, and lab exercises, learners will come away with the knowledg-e required to support Avaya Aura• CC Elite. Students have the opportunity to follow and review the training materials at their own pace. The Supporting Avaya Aura• CC Elite is designed to attend with your own equipment, such as a development PC or Mac. -
5 Days
Avaya 72302V – Supporting Avaya Aura® Communications Applications
- Price: $5,000.00
- Region: AMERICAS
- Next Running: 18 May, 2026
This 5-day Virtual Instructor-Led course is designed for individuals responsible for the day-to-day troubleshooting and support for Avaya Aura Communications Applications. -
1 Days
65473V – Avaya Infinity™ Supervisor Hands-on Workshop
- Price: $1.00
- Region: AMERICAS
Step into the Supervisor role and take control of the contact center in motion using the Avaya Infinity Platform. This immersive, 3-hour hands-on lab is designed for supervisors who need to confidently monitor teams, manage live interactions, and make data-driven operational decisions using the Avaya Infinity Platform. Building on your existing agent knowledge, this session moves beyond interaction handling and dives into real-time supervision, intervention, and performance management. -
1 Days
65470V – Avaya Infinity™ Agent Hands-on Workshop
- Price: $1.00
- Region: AMERICAS
This immersive, hands-on lab is designed to build your confidence fast and risk-free using our pre-configured lab environment. In just 90 minutes, students will not sit through theory, but at the start of the session, they will log in, take contacts, collaborate, transfer, wrap up, and manage real-time activity inside the Avaya Infinity Desktop Agent environment.