Course Duration
5 Days
Timezone
(GMT -6:00) Central Time (US & Canada), Mexico City
Region
AMERICAS
Course Language
English
Course Price
$5,000.00
available sessions
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01 June, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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10 August, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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26 October, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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14 December, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
Description
This 5-day Virtual Instructor Led course is designed for Avaya Associates, Partners, and Customer technicians who are responsible for the day-to-day troubleshooting and support of the Avaya Aura Core products. The Core products include Avaya Aura® System Manager, Avaya Aura® Session Manager, Avaya Aura® Communication Manager, Avaya Aura® Media Server and Avaya Aura® Devices Services.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 72201X ‐ Avaya Aura® Core Components Support Certified Exam.
Key Learning Objectives
- Identify the components of the Avaya Aura® Core Architecture
- Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core
- Describe fundamental voice network processes and standards
- Use appropriate tools to validate system status and collect system and network data
- Diagram call and message flows
- Use the lessons learned in this course to isolate issues and/or present a package of information to assist the next level of support
Avaya 72202V, Supporting Avaya Aura® Core Components
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