Course Duration
5 Days
Timezone
(GMT -6:00) Central Time (US & Canada), Mexico City
Region
AMERICAS
Course Language
English
Course Price
$5,000.00
available sessions
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01 June, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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06 July, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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03 August, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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14 September, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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05 October, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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02 November, 20265 days, Mon & Fri 9:00 AM - 5:00 PM
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22 December, 20265 days, Tue & Sat 9:00 AM - 5:00 PM
Description
This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This course is recommended for students preparing to take the 61451T – Administering Avaya Aura® Communication Manager Specialized Test.
Key Learning Objectives
- Explain the role of Communication Manager (CM) in the Avaya Aura® core
- Describe the role of System Manager for administering Communication Manager
- Configure key CM components such as the Dial Plan, Feature Access Codes and Endpoints
- Explain the Class of Restriction (COR) and Class of Service (COS) features
- Define CM Call Treatment options such as Call Coverage and Call Forward
- Configure CM User features including Bridged Call Appearance, Priority Calling and Abbreviated Dialing
- Administer CM Group features such as Hunt Groups, Pickup Groups and Team Button
- Define CM announcements and create a Meet-me Conference Bridge
- Configure Trunks and Call Routing using the Automatic Alternate Routing (AAR) and Alternate Route Selection (ARS) features
- Perform Basic CM maintenance and troubleshooting
Avaya 61452V, Administering Avaya Aura Communication Manager
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