Strengthening F5 Hong Kong Partner Capability with Focused APM Training
- Written by Kathy Salter
- # F5
- # IT Services & Consulting
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Challenges
In Hong Kong, the F5 team identified that partner technical capability around BIG-IP Access Policy Manager was not where it needed to be to support current and upcoming projects.
Partners were already familiar with F5 solutions, yet they required deeper APM skills and more confidence when working on complex deployments. The existing knowledge gap affected their ability to support projects efficiently and to handle troubleshooting tasks in a structured way.
F5 needed a training partner that understood both the technology and the local partner landscape, and who could build on existing experience rather than starting from scratch.
solutions
Red Education and F5 Networks worked together to design a three-day Channel Enablement program for Hong Kong partners, delivered in a classroom setting at the F5 premises, in line with local preferences for in-person, hands-on learning.
Senior Instructor Travis Loke led the engagement. Before the course, the F5 SE Lead met with Travis to discuss the background of the attending engineers, the types of APM projects they were handling and where they needed the most support. As a result, additional troubleshooting content was added to the agenda so that the sessions directly reflected the challenges partners were seeing in the field.
The program focused on configuring BIG-IP Access Policy Manager and understanding how APM fits within broader BIG-IP environments. Red Education’s team worked with F5 to align the lab scenarios to partner use cases, so that exercises mirrored the situations engineers encounter when supporting production projects.
Outcomes
Feedback from the training showed that attendees felt more confident supporting the APM projects they were working on. The lab environment helped them practice configuration tasks and troubleshooting in a controlled setting, which reinforced their learning and addressed previous gaps in experience.
For F5, this meant partner teams were better equipped to support customers using BIG-IP APM in Hong Kong, with skills that were more closely aligned to current project demands and ongoing engagements.
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Testimonials
i have recently completed CCNP ENCOR training from RED education.​
Instructor Walid Boucenna is very knowledgeable and his teaching method is clear and engaging by using whiteboard to explain every concepts, rather than simply going through slide pack. He is highly responsive to any questions we raised during the course. His expertise made the course easy to follow and very effective. All the agenda items were covered and instructor explained both theory and labs before letting us do the labs to get hands on exposure. I highly recommend this class to anyone looking to advance their skills. It was great experience overall !
Thank you for providing valuable materials and labs.
I have completed EDU 260, EDU 262 and EDU 380, and I found them extremely informative and insightful. The content was well structured and greatly enhanced my understanding. Thank you for providing such valuable materials and labs.
Great course!
Great course! Was not sure what to expect, but Brian went above and beyond. He was very knowledgeable on the subject and clarified any information that students did not understand from the manual. It was easy to relate to the subject with Brian at the helm. Took time to come into break out sessions and assist when needed. Overall, a course that is worth your time!
I would recommend Red Education.
This was the first time taking a Red Education course, and it has exceeded my expectations. I really enjoyed the instructors who gave us excellent sights into the course material. Over all I would recommend Red Education.
A big thank you to Red Education
I want to sincerely appreciate Mr. Attique Bhatti for being an outstanding training instructor. His deep knowledge, engaging teaching style, and patience made the entire learning experience not only valuable but truly enjoyable. Every session was insightful, and his ability to simplify complex concepts made a lasting impact.
A big thank you as well to Red Education for providing such a well-structured and professional training environment. The support and resources throughout the course were exceptional.
Class is very interactive
The training was exceptionally well-structured and engaging, with clear explanations and practical examples that made the concepts easily understandable. Very good and professional trainer I enjoyed and found this course most helpful Thank you.
One of the best trainings i have ever attended
With only a little prior experience in Firewall management, this training helped me to gain lot of confidence and knowledge to support NGFW. Attique Bhatt, the instructor clearly explained all the concepts and cleared all the doubts which we came across.
Highly recommend to deepen their IT knowledge
I recently completed the Palo Alto Networks EDU-210 course with Dr. Philip Cao, and I was thoroughly impressed! The training materials were detailed and well-structured, with clear, step-by-step LAB instructions that made hands-on learning a breeze. Dr. Cao’s presentation was engaging, comprehensive, and packed with valuable insights. Highly recommend this course for anyone looking to deepen their IT knowledge!
outstanding learning experience
I have just completed a four-day course on Avaya IP Office Release 12 with Red Education, and it was an outstanding learning experience. The training was well-structured, comprehensive, and delivered in a way that made complex concepts easy to understand. The instructor “Keshav Gupta” was knowledgeable, engaging, and always ready to answer questions, ensuring that everyone grasped the material effectively. The hands-on practice sessions were especially valuable, allowing me to apply what I learned in real-world scenarios. Whether you’re new to Avaya IP Office or looking to deepen your expertise, I highly recommend this course—it exceeded my expectations!
Looking forward to more trainings with Red Education
I learned a lot from the Palo Alto 210 training provided by Red Education. Our instruction – Carlos Machado did well in sharing his knowledge and answering the questions. Looking forward to more trainings with Red Education.
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