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Critical Palo Alto Networks training ensures project success for top business unit in India’s largest employer

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Challenges

With important projects scheduled, the manufacturing arm of this multinational giant had a tight timeframe and limited budget to upskill its engineering team.
In a crowded training market, vendors were competing on cost. Red Education stood out by focusing on the quality of the solution instead of a price war, engaging in detailed discussions with the client to identify their needs. A call with multi-awardwinning instructor, Baldev Krish, was described as a ‘gamechanger’, as he quickly understood the challenges the customer was facing, recommended the right solution and delivered the promised training courses to exceed customer expectations.

solutions

Our team engaged with key stakeholders to gain a good understanding of their needs. Leveraging insights from other teams within the company, we were able to demonstrate our expertise to a new internal audience. This gave us the opportunity to showcase our capabilities and outshine our competitors.
We successfully delivered the following Palo Alto Networks training courses back-to-back: EDU 210, EDU-318 & EDU-238. The courses were delivered within the required timeframe by proactively exploring workarounds for the trainer’s calendar and booking the labs. Along the way, innovative problem-solving was needed to overcome obstacles, ensure successful delivery and maximum participant engagement.

Outcomes

The participants remained highly engaged during the training sessions, which was exactly what management hoped for from the beginning. This allowed management to identify these engineers as key resources for upcoming projects. As a result, the company was able to deliver better project outcomes using fewer resources, ultimately leading to improved revenue. The training was met with overwhelmingly positive feedback. The client even conducted a graduation ceremony for course participants and account manager Tejaswin Dhansu, sharing positive reviews and scores. 28 participants gave a five star rating and 7 gave a four-star rating.

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