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Avaya 77202V – Integrating and Configuring IP Office™ Platform

This 4-day Virtual Instructor-Led course is designed for individuals responsible for Integrating Avaya IP Office™ Platform.
Course Duration

4 Days

Target Audience

This course is intended for students from Avaya Focus Partners who will be integrating and configuring the Avaya IP Office™ Platform and preparing for the 77201T online test.

Course Overview

This 4-day Virtual Instructor-Led course is designed for individuals responsible for Integrating Avaya IP Office™ Platform.

Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

This course is recommended for students preparing to take the 77201X – Avaya IP Office™ Platform Basic Integration and Configuration Exam

Key Learning Objectives

  • Identifying the hardware and software components of a IP Office Platform solution
  • Identify the installation and ignition process of an IP Office Server Edition system
  • Identify configuration capabilities of the IP Office management tools
  • Identifying licensing requirements of a IP Office solution
  • Perform both online and offline configuration tasks using the IP Office Manager and the Web Manager
  • Configure SIP and IP Endpoints, settings for users, hunt groups and trunks
  • Identify the basic features and configure the integrated Voicemail and VoiceMail Pro including VoiceMail Pro call flows
  • Deploy and configure IP Office Media Manager
  • Describe the Avaya Session Border Controller integration into an IP Office solution

Avaya 77202V – Integrating and Configuring IP Office™ Platform

Course Syllabus

  • Module 01 – Avaya IP Office Platform System Overview
  • Module 02 – Avaya IP Office Platform Server Edition
  • Module 03 – Installing Server Edition
  • Module 04 – Ignition Wizard (Exercise)
  • Module 05 – Avaya IP Office Platform 500V2 System Components
  • Module 06 – UCM V2 and IP Office SE Application Server
  • Module 07 – Configuration Wizard
  • Module 08 – Configuration Wizard (Exercise)
  • Module 09 – IP Office Manager
  • Module 10 – System Settings
  • Module 11 – IP Office Manager (Exercise)
  • Module 12 – IP Office Platform Licensing
  • Module 13 – IPO Licensing (Exercise)
  • Module 14 – File Management using IPO Manager
  • Module 15 – SE File Management (Exercise)
  • Module 16 – Server Edition Web Management
  • Module 17 – Web Management (Exercise)
  • Module 18 – System Overview: Telephones
  • Module 19 – Extensions and Users
  • Module 20 – Hot Desking User
  • Module 21 – Creating User Accounts (Exercise)
  • Module 22 – Avaya Workplace
  • Module 23 – Configuring and connecting Avaya Workplace (Exercise)
  • Module 24 – IP Office Web Client
  • Module 25 – Web Client (Exercise)
  • Module 26 – Soft Console
  • Module 27 – Hunt Groups
  • Module 28 – Hunt Groups (Exercise)
  • Module 29 – Short Codes
  • Module 30 – Short Codes (Exercise)
  • Module 31 – Time Profiles
  • Module 32 – Time Profiles (Exercise)
  • Module 33 – Out Going Routing and Alternate Routing Selection
  • Module 34 – Incoming Call Routes
  • Module 35 – Lines and Trunks
  • Module 36 – SIP Trunks (Exercise)
  • Module 37 – User Right and Templates
  • Module 38 – User Right and Templates (Exercise)
  • Module 39 – Mobility Call Control
  • Module 40 – IP Office Voicemail Overview
  • Module 41 – Configuring Voicemail (Exercise)
  • Module 42 – Announcements
  • Module 43 – Announcements (Exercise)
  • Module 44 – Voicemail Pro Interface
  • Module 45 – Voicemail Pro Client (Exercise)
  • Module 46 – Voicemail Pro Call Flows
  • Module 47 – Importing Call Flow (Exercise)
  • Module 48 – Actions, Variables, Conditions and Auto Attendant
  • Module 49 – Call Flows and Auto Attendants (Exercise)
  • Module 50 – Avaya IP Office Media Manager
  • Module 51 – IP Office Media Manager (Exercise)
  • Module 52 – Avaya Session Border Controller Integration Overview

Associated Smart Tracks

  • Avaya IP Office™ Platform Implement (ACIS-7720)

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prerequisites
Basic knowledge of Session Initiation Protocol (SIP) fundamentals Basic knowledge of Voice over IP (VoIP) technology