Coaching for Performance(LFP-CFP) offers first-line and mid-level managers coaching skills and techniques to create the conditions under which employees can succeed.

In Leading for Performance: Delegating with Confidence (LFP-DWC), managers explore the challenges of delegating and the conditions under which delegation is most effective. They learn a simple, proven delegation process and related skills and tools. They discover how to effectively entrust others with tasks, while maintaining ultimate responsibility for the outcome.

LFP-MC enables organisations to gain a competitive advantage using an effective approach to managing constructive conflict and resolving unproductive conflict before it interferes with work.

Meeting Leadership Challenges helps shift managerial focus from strictly output towards creating stimulating conditions for employees to accept greater responsibility. Managers will understand what it means to be an effective leader in their organisation, rather than an individual contributor.

This module provides participants with an understanding and ability to recognise and address the four temporary behavioural conditions that research shows are the common opening attitudes they may come across when dealing with internal collegues or customers in the workplace.

This program is based on the concept of Principled Negotiation developed by William Ury of the Harvard Negotiation Project. Participants learn an efficient process for reaching optimal business agreements that are satisfying to both parties and actually strengthen professional relationships.

In Leading for Performance: Reviewing Performance (LFP-RP), participants examine performance review processes, learn best practices for conducting reviews, discuss guidelines for rating performance and common rating errors, and practice proven techniques to prepare, write, and conduct effective performance reviews.

In Leading for Performance: Setting Goals for Success (LFP-SGFS), participants will examine the characteristics of effective goals, the need for goals to address both performance and fulfilment, best practices for linking goals to strategy execution, and proven goal-setting processes.

The Leader Manager provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfilment—the combination of high performance and high satisfaction from meaningful work done well.

This module makes sense of motives and provides participants with an approach that will help to understand, recognise and appeal to the different task and personal motives that influence people to take action.