Avaya IP Office Remote System Administrator Training

Duration:               4 hours

Audience:               This course is designed for anyone who needs a general introduction to the IP Office administration

Pre-requisites:      There is no official pre-requisites.

Topic Covered:      Log into IP Office
                                 Understand features available and assign to extensions 
                                 Use Configuration Tree
                                 Administer pick-up groups, hunt groups, and paging groups, users
                                 Administer features, buttons, funt groups etc.
                                 Understand how to administer changes
                                 Administer In-coming call routes, voicemail, passwords, restrictions, call forwarding
                                 Understand dial plan
                                 Administer extensions and new lines
                                 Administer feature access codes
                                 Set up meet-me conferencing 
                                 Administer stations, e.g, analog, digital, IP and attendant console 
                                 Understand basic toll analysis and COS permissions
                                 Understand analog and digital port configuration
                                 Perform back-ups